Make a claim
Should you need to file a claim, make sure you call our office first. We will advise you of your options and instruct you on what to do next. If you call after hours or on the weekend, please contact your insurance company directly.
Most of our companies have 24/7 claim reporting by phone, and some offer online claim forms. Be sure to have your policy number and details about the loss when you call or fill out the form.
When companies offer online claim forms, the links below will take you directly to the claim page of the company's website.
As always, if you have any questions, concerns, or problems, give us a call immediately.
- Company (click to go to website)
- Phone
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- The Main Street America Group/NGM Insurance Co.
- 877-425-2467
- Phone reporting 24/7 and online claim forms for some types of claims.
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- GMAC
- 800-468-3466
- Online claim forms and 24/7 phone reporting.
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- Travelers
- 800-252-4633
- Online claim forms for business insurance customers and 24/7 phone reporting for all customers.
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- New York Central Mutual
- 888-234-6926
- Call the 24/7 claim line.
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- Midstate Mutual
- 315-252-7218
- Phone reporting only. See the website for additional phone numbers.
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- Madison Mutual
- 315-699-4139 (PJA)
- Please call the Potter-Jones Insurance Agency to make a claim.
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- Progressive
- 800-PROGRESSIVE
- 24/7 online claim forms.
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- Dryden Mutual
- 800-782-0154
- or 800-556-5802
- Please indicate the nature of the emergency, your name, phone number, address and policy number. A Dryden claim representative will contact you as quickly as possible.
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- A Central Insurance Company
- 866-222-2242
- Call 24/7 from the US or Canada, or contact your agent.
